Wix AI Chatbot Widget: Answer Customer Questions on Your Wix Site

Use the builder below to create a free AI chatbot for your Wix website. Enter your website’s address and click “Create” to set up an assistant that learns from your content.

Small businesses on Wix answer the same questions again and again: prices, opening times, areas served, how to book. An AI chatbot can answer them for you from your own content. You point it at your Wix site, add files and common questions, and it replies to visitors in the language you choose. Building it takes a few minutes in your browser. Adding it to Wix takes one Embed HTML element, or Custom Code if you want it on every page.

How to add an AI Chatbot widget to Wix

1. Create your widget

  1. Create your agent: enter your Wix site’s address and click “Create“. The builder scans the site, builds a knowledge base and gives the agent a name, icon, role and tone of voice. No site yet? Click “Enter details manually” and describe your business in a couple of lines.
  2. Train it in the Knowledge tab: upload files (PDF, TXT, JSON, DOCX, PPTX, HTML or MD), add common questions and answers, and describe your services in plain text.
  3. Set the greeting and behavior in the Agent tab: choose a role, tone of voice and answer length, write a welcome message and suggested questions, and add conversation rules for how to handle customer questions.
  4. Add skills in the Skills tab: a lead form, action buttons, a follow-up message when a visitor goes quiet, handoff to a person by email, call or WhatsApp, and bookings through Calendly or Cal.com.
  5. Style and save it: in Settings, choose a floating bubble, floating input or embedded chat window (the embedded window suits a single Embed HTML box) and set the theme and colors, then click “Add to website for free“, sign up and copy your embed code.
AI Chatbot builder: enter your website to create an AI agent

2. Add it to your Wix site

  1. Open your site in the Wix Editor and go to the page where the chatbot should appear, such as your Contact or FAQ page.
  2. Click Add Elements (+), then Embed Code › Popular Embeds › Embed HTML. In Wix Studio the element is called Embed code.
  3. Click Enter Code, make sure Code is selected, paste the chatbot code and click Update.
  4. Drag the box corners until the whole chat fits, with room for longer replies. Do the same in the mobile editor, because Wix embed boxes don’t resize on their own.
  5. Want the chatbot on every page instead? Add the code under Settings › Custom Code (premium plan with a connected domain).
  6. Publish your site and send the chatbot a test question on the live page.

Where to put the AI Chatbot widget on your Wix site

  • On your Contact page, so visitors can get a quick answer before they fill in a form or call.
  • On your FAQ or Services page, where people already arrive with questions about prices, areas served and what’s included.
  • On a booking page, to answer questions about appointments, cancellations and what to bring, once you’ve added those details to its training.
  • On every page, through Settings › Custom Code, if you want visitors to be able to ask from anywhere on the site.

Do you need a paid Wix plan?

Not for a single page. The Embed HTML element works on Wix’s free and premium plans. Wix runs embedded code inside its own frame, though, so a chatbot pasted there stays inside that box and only appears on that page.

To load the chatbot on every page, add the code under Settings › Custom Code, which Wix offers on premium plans with a connected domain. The chatbot’s free plan includes 50 messages a month and 10 million characters of knowledge storage, with a small Elfsight link; the chatbot pauses when the monthly limit is reached, and paid plans include more messages.

AI Chatbot widget features

  • Learns from your website: enter your URL and the assistant builds a picture of your business, or add details manually.
  • Trains on your files and answers: PDF, TXT, JSON, DOCX, PPTX, HTML and MD files, plus your own questions and answers and free text.
  • Agent settings: role, tone of voice, answer length and conversation rules for what it should or shouldn’t say.
  • Skills: lead forms, action buttons, follow-up messages, handoff to a person, and bookings through Calendly or Cal.com.
  • Replies in the visitor’s language and remembers earlier messages in the chat.
  • Floating bubble, floating input or embedded chat window, with themes and colors to match your Wix design.

Frequently asked questions

Do I need a Wix premium plan for the AI chatbot?

Not to add it to one page: Embed HTML works on free Wix sites. To show it on every page through Settings › Custom Code, you need a premium plan with a connected domain.

How does the chatbot learn about my Wix business?

Enter your Wix site’s address in the builder and the assistant reads it to understand your business. You can then add files, common questions and answers, and text about your products and services.

Why is the chatbot cut off on Wix?

The Embed HTML box is too small for the chat. Drag the box corners in the Wix Editor until the whole chat fits, and resize it in the mobile editor too.

Can I update what the chatbot knows later?

Yes. Add new files or answers in your Elfsight dashboard and save. The chatbot on your Wix site updates on its own, with no need to paste the code again.

Is the AI chatbot free?

Yes. The free plan includes all core chatbot features, 10 million characters of knowledge storage and 50 messages a month, with a small Elfsight branding link. The chatbot pauses when the monthly limit is reached; paid plans include more messages, such as 300 a month on Basic.

More Wix widgets

Scroll to Top